Client satisfaction: it’s not just what you do it’s how you do it

Posted by Helene D.
May 4, 2009

And by “how”, I don’t mean just the mechanics or tactics.
Those are important; as we’ve learned many times over, the devil is in the details.
The most important “how”, however, is your intention.
If you are providing a service to a client and consciously intend to extend a positive energy with it (such as reassurance, respect or [...]

Mindset, Performance, business and spirit, entrepreneurs, success,
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