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I have a love-hate relationship with enthusiasm especially when it comes to selling

Love:
Remember the last time you went to a store and deal with a sales person who had the “whatever!” method of dealing with the customer? It’s irritating; we want to tell the person to quit if they hate that job so much.
Just the other day I had to go into one of those big [...]

Coming back from failure; why you have to get right back on the horse

You know instinctively know that if you fall off a horse, you have to get right back on it or you risk being too afraid to do it later.
That principle applies to anything that gave you a fright physically, or a blow to your pride and sense of security (like losing a client, not getting [...]

What people really want, and it’s not what you might think

Money? Power? Fame? Love?
All good guesses, but that’s not what the studies say.
What people really want is to feel like they matter.
That’s what’s behind the craving for power, money, fame and love; wanting to feel important.
Unfortunately, most of us don’t realize the kind of importance that would really satisfy us. We get closer to grasping [...]