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Mindset
Being of Service Has a Dark Side
Are you the sweetheart that friends can always count on?
Do you give 100% and more to your clients?
Then you should be rich in goodwill, a very valuable asset. (Not that you were being helpful and giving for that reason of course),
What if I told you that you might have created some problems as a result [...]
Honoring our needs makes it easier on others
I just lived through a mini-example of that.
I’m in the Detroit airport on my way to the Life Purpose Spiritual Summit and just had a wonderful 15-minute head and shoulder massage.
As the therapist was skillfully working away, I felt the urge to talk not because I wanted to (I enjoyed the silence), but because part [...]
Marketing lessons from my cat
I have been keeping the basement door closed because Pounce de Leon has been highly successful at catching chipmunks (despite a bell on his collar) and bringing them down to his territory to play. Thankfully, I have rescued most of the little critters (which makes Pounce cry as he bemoans the loss of his “playmate”, [...]
Client satisfaction: it’s not just what you do it’s how you do it
And by “how”, I don’t mean just the mechanics or tactics.
Those are important; as we’ve learned many times over, the devil is in the details.
The most important “how”, however, is your intention.
If you are providing a service to a client and consciously intend to extend a positive energy with it (such as reassurance, respect or [...]
Getting high with weeds (This post is not what you think)
Ok, I admit it’s a cheap headline, but I couldn’t resist.
What this post is really about is how being present and aware dramatically changes the quality of our life.
And the kind of weeds I’m referring to is…garlic mustard (a plant that’s not native to this region and is very pretty but destroys the habitat if [...]
Bless everyone and everything that represents what you want
That is a Hawaiian prayer, and it is profound.
Haven’t you felt the pull of envy when you see someone who’s a resounding success doing what you’d love to do, or enjoys the kind of relationships you’ve always wished for?
It’s not just you; we’re all the same. And that’s one of the very common fears about [...]
Expect that it should be easy, and it’s likely to be
The other day, I had one of those great days where things that I have been fretting over, just got magically solved.
I wasn’t particularly masterful in my actions, but I was in a masterful mood: grateful, aware of the beauty in my environment, and not worried about small things.
Since it’s such a great mindset, it [...]
What does combining business and spirit mean anyway?
It’s not about saving the world…though it could be for some people.
It’s not about having a business that spreads a spiritual or religious message…though it could be for some people.
It’s not about giving all your profits away…which you could only do if you have another source of income or wealth.
It’s not about sitting around meditating [...]
The reason people don’t take the higher ground more often in business
I’m not talking only about blatant ethical breaches, disregard for human decency, or misuse of businesses for self-enrichment.
Even those of us who know better and have a humanitarian and/or spiritual inclination fail to act up to our ideals. For example, we might:
Hold back some information from a team member because we want to retain a [...]
How to enjoy our business relationships
To be successful in business, we want people to be drawn to us.
To feel good being in business, we want to have pleasant interactions with people. In my last post, I talked about how it feels so good to be with a good friend because we feel understood, acknowledged, accepted and appreciated.
How can we help [...]